John Wilbert & Vikramaditya
Port Blair, Apr 03: Shaheed Dweep is facing a major problem due to the non-functional ATM services of Canara Bank. The ATM installed at the Neil Kendra branch of the bank has been out of service for the last 25 days, causing inconvenience to the general public as well as tourists visiting the Island.
According to sources, many people have visited the ATM during this period but returned without any transaction due to the machine showing an “out of link” error message. The situation has become worse for tourists who cannot withdraw any money for their daily needs or make online transactions due to poor internet connection.
The Cooperative Bank is the only other bank that offers ATM services in the area, but its machine has also suffered from internet connection problems. The local residents are somehow managing by visiting bank branches, but the tourists are facing a hard time due to the non-operational ATM services and poor internet connection.
Mr. Sukumar Das, an Ex Zilla Parishad member of Shaheed Dweep, said that they have reported the issue to the bank officials several times but the problem has persisted for more than 25 days. He also urged Canara Bank and BSNL to resolve the issue as soon as possible, as it is causing a bad image about the island’s tourism.
Mr. Kajol Das, the Mondal President of BJP in Shaheed Dweep, said that the Canara Bank ATM has been out of service for more than 20 days, and only the Cooperative Bank ATM is working. However, it has also faced issues due to link problems. He added that the local residents can manage without the ATM services for a while, but the tourists are facing a lot of difficulties during the evening hours when the bank branches are closed.
Andaman Sheekha contacted the senior manager of Canara Bank Main Branch, who said that the matter has been taken up by the concerned branch. Some technical faults have been identified in the parts, and they have tried to repair them, but failed. The spare parts are not available in the local market, so they have ordered them from the mainland, and are waiting for their arrival. Once the spare parts reach Andaman, they will replace them, and the ATM will be started soon.